Better sales results by understanding customer needs

Supported by our experts, the sales team works more effectively, productively and closely together for and with its (potential) customer

Every organization wants account managers who are constantly working on the spot, because they are well-informed and know how to meet the needs of the (potential) customer. We are here to turn your sales team into an account-based sales champion cooperating closely with marketing and customer service, both on a strategic and operational level. To increase the sales opportunities, we use our knowledge and experience of sales processes, data and technology such as Microsoft Dynamics 365 for Sales, LinkedIn Sales Navigator, Office 365 and Teams.

Sales teams that make the most of relationship selling are able to build and expand customer relationships and increase the chance of customer retention. They are able to link their own network to that of their colleagues and then make the connection with the customer. In addition, mobile technology and a personal digital assistant help to increase productivity and user adoption. This reduces the administrative burden and increases the opportunities of account managers to make the difference in human relations. In addition, we provide sales managers with insights, like the sales pipeline, the effectiveness of the sales team and time spent positively and negatively. This gives the sales manager the opportunity to develop his team members, prepare them for the future and redirect at crucial moments.

Interested in what Customer Engagement could mean for you?

Questions?

Want to know more about increasing the effectiveness of your sales? Contact Esmee!