Excelling in customer focus

How to become a Customer Engagement Company? It starts with your passion and enthusiasm for customers. We combine Microsoft’s technology with our knowledge of branches, business processes, customer strategies, change management and the use of data. Together, we let your organization excel in customer focus.

Agri

The agricultural market professionalizes at a tremendous pace. Farmers and growers want good service and they want it now. As a supplier, you like to be able to respond to customized adhoc needs. You try and do everything to meet the wishes of your customers. 

Finance

Digitisation is a top priority for insurers and banks. Customers want a consistent customer experience anytime, anywhere and anyplace. The switch to this omnichannel customer experience can be tough when your organization has no origin in the digital age.

Utilities

Your market is under a lot of pressure. A fierce price competition and the emergence of innovative players on the market force you to keep distinguishing yourself from the rest. One of the possibilities to do so is by providing service. Not just service, but extremely good customer service. This creates loyal customers and ambassadors.

Members

Personal relations with members determine the future of associations. Members are also looking for digital convenience, fast access to new information, a personal file and data exchange. In short: an end to the paper flow. 

Know-how

Our specialists are focused on specific business activities, so they know exactly what your customers and employees need. Together we will get you more leads, a higher conversion, more loyal customers, ambassadors and satisfied employees. It is time to take the plunge, set your ambitions and, together with our experts, build on Customer Engagement.

Learning services

The success of a CRM system is defined by its users. Only when they are completely aware of all the opportunities and advantages, the CRM can be optimally used. That’s what we train on. To make you familiar with the operations and the added value of the functionality.

Microsoft Dynamics 365 implementation

Dynamics 365 turns large, expensive and lengthy CRM processes into things of the past. The great advantage of Dynamics 365 is that you begin limited, achieve quick results, and that you only pay for the functionality you need. 

Customer success services

With our Customer Success Services we ensure continuous development of the platform, adoption by employees and we ensure that you get the most out of the technology. We have divided our services into three groups: guidance, enablement and support

Do you want us to inspire you?

Request your peptalk today!