With interactions in the customer journey becoming increasingly digital, we notice that organization are challenged by the question how they can continue to deliver great customer experiences. We are therefore delighted with the new strategic partnership of Adobe and Microsoft.
CRM Partners has signed a partnership agreement with CafeX, a provider of real-time customer service solutions. As a CafeX Strategic Partner, CRM Partners will offer Live Assist for Microsoft Dynamics 365 to business clients throughout Europe.
Scene opens: Jonathan, 28 years old, 3 years of external sales under his belt is back out on the road for an appointment. His mobile phone rings, it’s his new manager Joanna.