If your objective is to define your strategy, to transform your business and have your people adopt new tools and ways of working to achieve said strategy, where do you start?
CRM Partners has signed a partnership agreement with CafeX, a provider of real-time customer service solutions. As a CafeX Strategic Partner, CRM Partners will offer Live Assist for Microsoft Dynamics 365 to business clients throughout Europe.
Over the course of my career I’ve had the opportunity to get an inside look at hundreds of companies and organizations. And it never ceases to amaze me how many companies don’t have a customer engagement strategy. I know the numbers: 60% don’t have a strategy in place.